Designed for Effective After-Sales Management
Implement a dedicated buyer engagement platform in your existing business processes with Secqrd.
Standardised After-Sales Processes
For brands that are seeking to expand globally via dealers and distribution networks with a unified device e-registration and after-sales support system.
International Standards
- Giving your brand the competitive edge in global scaling
Standardised buyer after-sales support across all dealer networks
Automating Operational Processes
Secqrd equips your business with powerful tools that reduces headcount and promotes revenue generation.
Tailored for Effective Engagement
Secqrd manages all your buyer relations from the moment your device is sold.
Simplify e-Registration
Include a digital QR code inside device packaging for buyer e-registration.
- Replace paper warranty cards
- Digital device registration
- Connect directly with buyers
Centralise Collections
List add-ons enabling buyers to purchase directly during ownership.
- Reduce time to process billing
- Allows buyers to pay online
- Increase buyer CLV
Unified for Dealers
Implement Secqrd across your global dealers for uniformity in after-sales.
- Monitor conversations
- Track purchases / collections
- Maintain SOPs across dealers
Enterprise Account Features
The availability of the features below are dependent on each subscription plan.
Device e-Registration
Warranty Management
Broadcast
E-Commerce
Report Management
Data Analytics
Self Return Check
Upgrade Vouchers
Maintenance Scheduler
Coming Soon
We are also able to develop custom features and functionality according to your actual business needs. However, please note that these enhancements will be billed separately as a one-time customisation fee. Terms & conditions apply.
Device e-Registration
Easily collect personal / business registration data from your buyers in 3 steps.
Warranty Management
Easily check warranty expiry dates before providing support for efficient operations.
Built-in Purchasing
List all device spare parts, add-ons and upgrades based on model for easier purchase.
Recall Broadcast
Send alerts to thousands of your buyers instantly based on a device model, year.
AI Data Analytics
Review data visualisation, tables to understand popular device models & buyer demographics.
Self-Service Returns
Buyers to review eligibility for returns via self-check before seeing returns procedure.
Automated Invoicing
Generate e-invoices on purchases inside Secqrd and collect payments instantly.
Report Submission
Structured reporting system for buyers to submit a ticket for defects or issues.
Upgrade Vouchers
Allow buyers to upgrade into a newer model once current warranty expires.
Full Buyer Profiles
Review up-to-date buyer profile contact data, asset location address & invoicing details.
Dealer Management
Manage relations with agents, distributors and dealers including commission payouts.
Maintenance Scheduler
Simplify appointment setting to coordinate on-site repairs and scheduled maintenance.
Coming Soon
We are also able to develop custom features and functionality according to your actual business needs. However, please note that these enhancements will be billed separately as a one-time customisation fee. Terms & conditions apply.
Connect Directly with Your Buyers
Provide an after-sales tool for your buyers to easily manage their purchases throughout the lifetime of device.
Get Secqrd
Your existing buyer database has its own untapped revenue potential.
Connect with them using Secqrd today.
- Upgrade your after-sales engagement
- Provide better warranty support
- Upsell with add-ons
- Increase buyer lifetime value (LTV)
No credit card needed