+100K
Include your buyers to join thousands of other original & certified device owners using Secqrd!
Include Digital Warranty Registration
Makes it easier for your buyers to register their product e-warranties by simply scanning a QR code / RFID tag or tapping a NFC tag.
Embed counterfeit-protection technologies
Designed for a smoother user after-sales experience
Centralised Buyer Portal
For brands that are expanding globally via resellers and distribution networks while maintaining a unified product e-registration process and support system.
- Elevating your brand experience with premium concierge services
Built for Commercial Devices & Hardware
A CRM solution built to manage relations with buyers after the sale of hardware, devices, sensors, equipment, robotics and more.
- Tailored for devices sold with a warranty.
Hardware Categories
Hardware categories
Medical Devices
EV Chargers
Electronics
Robotics
Energy Storage
Lab Equipment
Full Suite of After-Sales Tools
Equipped with essential tools for effective buyer engagement while protecting your brand.
- Includes an app for your buyers to easily access
Key Features
Key Features
Key Features
Product e-Registration
Easily collect personal / business registration data from your buyers in 3 steps.
Warranty Management
Manage commitments with all buyers by monitoring support expiry dates.
Built-in Purchasing
List all available product add-ons and upgrades based on model for easier upselling.
Recall Broadcast
Send alerts to thousands of your buyers instantly based on a product model, year.
AI Data Analytics
Review data visualisation, tables to understand popular product models & buyer demographics.
Self-Service Returns
Enable buyers to review eligibility for returns via self-check and only reveal address if qualified.
Automated Invoicing
Generate invoices to your buyers for their purchases inside Secqrd and collect payments instantly.
Report Submission
Integrated a structured reporting system for buyers to submit a ticket for complaints or reports.
Product e-Registration
Warranty Management
Built-inPurchasing
Bulk Broadcast
Report Submission
Data Analytics
Self-Service Returns
Automated Invoicing
Upgrade Vouchers
Maintenance Scheduler
Coming Soon
Direct Channel to Buyers for Purchases.
Upsell
Multiply earnings after the initial purchase and increase customer life time value (CLTV).
Extended Warranties
Device Insurance
Original Spare Parts
Ownership Certificate
Maintain Your Own Secured Ecosystem
Enabling your business to provide complete lifecycle support after a device sale via an authorised channel.
Standardise your global after-sales process
Sell your products globally while maintaining a structured and standardised after-sales process.
Establish direct buyer connection
Gain instant connection with your buyer after product e-registration even if your product is sold by a 3rd party sellers.
Control sale of authorised parts and upgrades
Enable easier purchasing by buyers via a unified platform while rewarding distributors in a transparent process.
Streamline operations with a unified plaform
Upgrade your after sales communication engagement bundled with all the tools you need for your business.
🌐 Unified Platform for Single Access
Supporting global hardware brands with worldwide distribution by providing universal account access.
- For Your Sales Partners
- For Your Distributors
- For Your Country Managers
- For Your Online Resellers
- For Your Retail Merchants
Immediate Advantages
Integrate Secqrd CRM in your current operations and gain the following advantages.
*data compiled from feedback given by our active business subscribers
Secqrd gives us easier engagement with our buyers of solar panels and battery systems, providing a premium after-sales experience that differentiates our distribution business from our competitors.
We found the buyer e-commerce tool very convenient as we are able to add new upgrades for our buyers to purchase directly from the app with automated invoicing.
We have managed to centralise our after-sales communications into Secqrd that makes it easier to manage reports and client correspondence management.
Common Questions
Secqrd provides aftersales solutions to hardware buyers. Our purpose-built CRM offers an after-sales warranty management & IP-protection platform that is built for hardware, equipping brands with a simple and secure method for product warranty registration, insurance purchase and subsequent buyer engagement after a sale.
A general CRM is built to serve a wider range of users, across multiple industry and service types. These CRMs are not niche to hardware, devices and B2B commercial needs which your business may need. Secqrd is built for hardware after-sales and is tailored also for commercial and B2B sales.
Our all-in-one platform comes with a simple per-business subscription fee. We do not bill you on a per seat, per-QR-scan, or per SMS fee which ultimately costs your business more over the long run. Review our pricing page here.
The average time taken by our business subscribers is 10-14 days from the demo call to training of related team members. We are committed to work together with you to reduce this time.
Secqrd insurance is developed with several underwriters that are tailored specifically to products that are sold with a warranty. Each insurance plan that is available for your product can be easily purchased by your buyers after they have registered your product.
Get Secqrd.
Automate your after-sales
One flat subscription fee billed per business, priced annually.
- Connect with your buyers
- Increase revenues
- Digitalise processes
- Optimise operations
- Reduce fraudulent claims
- And many more..
Get a 30% discount when you sign up for 2 years.
(Valid until 31/07/2025)
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