After-Sales CRM Platform                   Enterprise Login                   Support Portal      

  hello@secqrd.com                    🇬🇧 English       🇨🇳 普通话 

Connect with Your International Buyers

Elevating your brand experience with premium after-sales support

Increase Employee Productivity

Free up resources in operations

Automate Manual Tasks

Equip your buyers with an app enabling self-service

Collect Payments Easily

Implement automatic billing and collection

+100K

Include your buyers to join thousands of other product owners using Secqrd!

Designed for a smoother user after-sales experience

Built for Commercial Devices & Hardware

A CRM solution built to manage relations with buyers after the sale of hardware, devices, sensors, equipment, robotics and more.

Hardware Categories

Hardware categories

Medical Devices

EV Chargers

Electronics

Robotics

Energy Storage

Lab Equipment

Better engagement with your buyers

Secqrd is customised for brands that seek to expand globally via resellers and distribution networks while providing a unified product e-registration process and maintaining a standardised support system. 

Discover a full suite of after-sales features

A platform equipped with essential tools for effective buyer engagement.

Key Features

Key Features

Key Features

Reseller Management

Manage relations with agents, distributors and resellers including commission payouts.

Coming Soon

Maintenance Scheduler

Simplify appointment setting to coordinate on-site repairs and scheduled maintenance.

Coming Soon

Maintenance Scheduler

Coming Soon

Include digital warranty options before shipment for easier global product e-registration

Makes it easier for your buyers to register their product e-warranties by simply scanning a QR code / RFID tag  or tapping a NFC tag.

Embed counterfeit-protection technologies

Connect with your buyers,
Upsell

Multiply your earnings after the initial product purchase and increase customer life time value (CLTV). 

Extended Warranties

Product Insurance

Online Training

End-of-Life Disposal

Enable self-service returns

Allow buyers to check the eligibility for a refund or return with limited phone support.

Centralise support from multiple channels

Review rich data analytics instantly using AI

Secqrd integrates artificial intelligence technology, giving you easier interpretation of your data.

Giving your business immediate control over buyer data

Secqrd enables your business to connect directly with your buyers once a product is registered, providing complete lifecycle support.

🌐 Unified Platform for Single Access 

Supporting global hardware brands with worldwide distribution

Immediate benefits

Integrate Secqrd CRM in your current operations and gain the following advantages.

Automation in operations
0 x
Reduction in calls
0 %
Revenue multiplication (CLV)
0 x

*data compiled from feedback given by our active business subscribers

Common questions

What is Secqrd?

Secqrd provides aftersales solutions to hardware buyers.  Our purpose-built CRM offers an after-sales warranty management & IP-protection platform that is built for hardware, equipping brands with a simple and secure method for product warranty registration, insurance purchase and subsequent buyer engagement after a sale.

SecqrdCRM vs General CRM?

A general CRM is built to serve a wider range of users, across multiple industry and service types. These CRMs are not niche to hardware, devices and B2B commercial needs which your business may need. Secqrd is built for hardware after-sales and is tailored also for commercial and B2B sales.

Why is SecqrdCRM more cost effective?

Our all-in-one CRM software comes with a simple per-business subscription fee. We do not bill you on a per seat, per-QR-scan, or per SMS fee which ultimately costs your business more over the long run. Review our pricing page here.

What is Secqrd Insurance?

Secqrd insurance is developed with several underwriters that are tailored specifically to products that are sold with a warranty. Each insurance plan that is available for your product can be easily purchased by your buyers after they have registered your product.

How easy is it to migrate to Secqrd?

The average time taken by our business subscribers is 10-14 days from the demo call to training of related team members. We are committed to work together with you to reduce this time.

Get Secqrd.

Automate your after-sales

One flat subscription fee billed per business, priced annually.

Get a 30% discount when you sign up for 2 years.

(Valid until 31/07/2025)

Connect with us

Please enable JavaScript in your browser to complete this form.
Requests
error: Content is protected !!