+100K
Include your buyers to join thousands of other product owners using Secqrd!
Designed for a smoother user after-sales experience
Built for Commercial Devices & Hardware
A CRM solution built to manage relations with buyers after the sale of hardware, devices, sensors, equipment, robotics and more.
- Tailored for devices sold with a warranty.
Hardware Categories
Hardware categories
Medical Devices
EV Chargers
Electronics
Robotics
Energy Storage
Lab Equipment
Better engagement with your buyers
Secqrd is customised for brands that seek to expand globally via resellers and distribution networks while providing a unified product e-registration process and maintaining a standardised support system.
- Elevating your brand experience with premium concierge services
Discover a full suite of after-sales features
A platform equipped with essential tools for effective buyer engagement.
- Includes an app for your buyers to easily access
Key Features
Key Features
Key Features
Product e-Registration
Easily collect personal / business registration data from your buyers in 3 steps.
Warranty Management
Manage commitments with all buyers by monitoring support expiry dates.
Built-in Purchasing
List all available product add-ons and upgrades based on model for easier upselling.
Recall Broadcast
Send alerts to thousands of your buyers instantly based on a product model, year.
AI Data Analytics
Review data visualisation, tables to understand popular product models & buyer demographics.
Self-Service Returns
Enable buyers to review eligibility for returns via self-check and only reveal address if qualified.
Automated Invoicing
Generate invoices to your buyers for their purchases inside Secqrd and collect payments instantly.
Report Submission
Integrated a structured reporting system for buyers to submit a ticket for complaints or reports.
Upgrade Vouchers
Issue e-vouchers for buyers to upgrade into a newer model once a current warranty expires.
Full Buyer Profiles
Review up-to-date buyer profile contact data, asset location address & invoicing details.
Reseller Management
Manage relations with agents, distributors and resellers including commission payouts.
Coming Soon
Maintenance Scheduler
Simplify appointment setting to coordinate on-site repairs and scheduled maintenance.
Coming Soon
Product e-Registration
Warranty Management
Built-inPurchasing
Bulk Broadcast
Report Submission
Data Analytics
Self-Service Returns
Automated Invoicing
Upgrade Vouchers
Maintenance Scheduler
Coming Soon
Include digital warranty options before shipment for easier global product e-registration
Makes it easier for your buyers to register their product e-warranties by simply scanning a QR code / RFID tag or tapping a NFC tag.
Embed counterfeit-protection technologies
Connect with your buyers,
Upsell
Multiply your earnings after the initial product purchase and increase customer life time value (CLTV).
Extended Warranties
Product Insurance
Online Training
End-of-Life Disposal
Enable self-service returns
Allow buyers to check the eligibility for a refund or return with limited phone support.
Centralise support from multiple channels
Review rich data analytics instantly using AI
Secqrd integrates artificial intelligence technology, giving you easier interpretation of your data.
**Additional costs may incur depending on API requests.
Giving your business immediate control over buyer data
Secqrd enables your business to connect directly with your buyers once a product is registered, providing complete lifecycle support.
Standardise your global after-sales process
Sell your products globally while maintaining a structured and standardised after-sales process.
Connect directly with your buyers
Gain instant connection with your buyer after product e-registration even if your product is sold by a 3rd party sellers.
Coordinate with distributors efficiently
Easily manage your resellers, agents and partners within a single platform for a coordinated roll-out.
Generate income via continuous product upgrades & add-ons
Enable easier purchasing by buyers via a unified platform while rewarding distributors in a transparent process.
Streamline operations with a unified plaform
Upgrade your after sales communication engagement bundled with all the tools you need for your business.
🌐 Unified Platform for Single Access
Supporting global hardware brands with worldwide distribution
- For Your Sales Partners
- For Your Distributors
- For Your Country Managers
- For Your Online Resellers
- For Your Retail Merchants
Immediate benefits
Integrate Secqrd CRM in your current operations and gain the following advantages.
*data compiled from feedback given by our active business subscribers
Secqrd gives us easier engagement with our buyers of solar panels and battery systems, providing a premium after-sales experience that differentiates our distribution business from our competitors.
We found the buyer e-commerce tool very convenient as we are able to add new upgrades for our buyers to purchase directly from the app with automated invoicing.
We have managed to centralise our after-sales communications into Secqrd that makes it easier to manage reports and client correspondence management.
Common questions
Secqrd provides aftersales solutions to hardware buyers. Our purpose-built CRM offers an after-sales warranty management & IP-protection platform that is built for hardware, equipping brands with a simple and secure method for product warranty registration, insurance purchase and subsequent buyer engagement after a sale.
A general CRM is built to serve a wider range of users, across multiple industry and service types. These CRMs are not niche to hardware, devices and B2B commercial needs which your business may need. Secqrd is built for hardware after-sales and is tailored also for commercial and B2B sales.
Our all-in-one CRM software comes with a simple per-business subscription fee. We do not bill you on a per seat, per-QR-scan, or per SMS fee which ultimately costs your business more over the long run. Review our pricing page here.
Secqrd insurance is developed with several underwriters that are tailored specifically to products that are sold with a warranty. Each insurance plan that is available for your product can be easily purchased by your buyers after they have registered your product.
The average time taken by our business subscribers is 10-14 days from the demo call to training of related team members. We are committed to work together with you to reduce this time.
Get Secqrd.
Automate your after-sales
One flat subscription fee billed per business, priced annually.
- Connect with your buyers
- Increase revenues
- Digitalise processes
- Optimise operations
- Reduce fraudulent claims
- And many more..
Get a 30% discount when you sign up for 2 years.
(Valid until 31/07/2025)
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