Unified Buyer Communications
Communicate effectively with buyers by including dealers into a single thread to resolve issues faster.
✉️ Effective Messaging
Integrate all buyer messages into a central inbox.
- Add related team members in any conversation
- Monitor progress of dealer correspondences
- Prevent communications outside of system
- Mark conversations as completed
- Keep a record of conversations for legal immunity
Simplified Conversations in Single Inbox
Include dealers, technical teams and related personnel to a single report thread to resolve immediately.
Reports
Complaints / Issues
Problems with purchases or defect issues.
Returns / Exchange
Return Request
Buyers can submit returns process only if eligible.
Notices
Process Report
Broadcasted messages for product recalls, alerts.
Support
Platform Challenges
Faster resolve for platform-related issues.
Types of Team Accounts
- Immediate customer service teams
- Accounts / after-sales departments
- Branch manager / sales outlets
- Online e-commerce store managers
- and many others..
Types of External Accounts
- Online e-commerce store managers
- Dealers / sales reps
- 3rd party maintenance teams
- 3rd party logistic teams
- Manufacturer representatives
- and many others..
Easily include an upgrade voucher to buyers
Resolve a report effectively by issuing a digital voucher to your buyer.
$50 Discount
On purchasing any new model
Get Secqrd
Your existing buyer database has its own untapped revenue potential.
Connect with them using Secqrd today.
- Upgrade your after-sales engagement
- Provide better warranty support
- Upsell with add-ons
- Increase buyer lifetime value (LTV)
No credit card needed