Standardising Global After-Sales Support
Implement a structured process using digital tools to engage directly with buyers after a device sale.
A Platform Built for Commercial Hardware
Tailored for B2B businesses that sell to corporate / SME buyers.
- Industrial & manufacturing equipment
- Medical devices & beauty machines
- Robotics & self-service devices
- HVAC & restaurant equipment
- and many more.
Embedded with counterfeit-protection technologies
*Available with NFT Smart Contracts (ETH ERC-721) on our Scale Plans
Streamlining Your Backend Infrastructure
Secqrd standardises buyer engagement processes across your resellers to create a structured after-sales support system.
Giving You Back Control of Your Data
For brands that are expanding globally via resellers and distribution networks seeking a unified device e-registration and after-sales support system.
MANAGED DATASETS
- Always up-to-date buyer profile data
- Device inventory (real-time registration)
- Reseller profile and buyer support records
AI READY
- Train AI agents within a private database
Competitive Edge with Secqrd
Standardising your operational needs as your business grows across new markets.
Without Secqrd
- Web warranty form (no traceability)
- Varied tools across resellers (no SOPs)
- CRM billed per seat (resellers won't pay)
- Unstructured add-ons billing (no trace)
- Offline collection processes (no records)
- Usage of emails for return request
- Buyer information not up-to-date
- Multiple spreadsheets
- High phone support costs
- No insurance plans
- Device e-registration (track ID)
- Unified reseller access (same SOPs)
- Per-business fee (include resellers)
- Automated invoicing (track sales)
- Integrated with e-payment tools
- Digital returns process (self-check)
- Complete buyer profile (KYC)
- AI-driven data analytics (live data)
- ZERO phone support costs
- Sell insurance plans (boost sales)
Immediate Advantages
Secqrd provides a D2C experience to your buyers when interacting with your business, similar to premium brands.
Resolving Business Growth Challenges
Secqrd was designed by after-sales professionals, addressing common pain points that comes with market expansion.
RESELLER MANAGEMENT
Our resellers do not wish to pay for CRM subscriptions and hence are channelling buyer reports back to our head office.
Solution:
Secqrd is billed on a per business basis, subsequently allows you to extend the use of software to your resellers too. Monitor reports with transparency.
SELF-SERVICE RETURNS
Many of our buyers are always contacting us via email to enquire if their purchases are eligible for returns or full refund.
Solution:
Our platform equips your buyers with a self-check service to evaluate the eligibility of a return via the app, thus significantly reducing support calls and emails.
AUTOMATE COLLECTIONS
Some buyers find it difficult to purchase add-ons after buying our devices due to complex sales processes.
Solution:
Allowing your buyers to review add-ons that are available for a specific device via Secqrd and thereafter purchase it directly from their app with automated billing.
E-REGISTRATION
There are many competitors and OEMs that are confusing our buyers, by promoting similar branding and selling cheaper online.
Solution:
Enabling device e-registration via a traceable Secqrd QR code included with your packaging, enabling your buyers to authenticate the device via a QR scan.
Get Secqrd
Automate your after-sales
One flat subscription fee billed per business, priced annually.
- Connect with your buyers
- Increase revenues
- Digitalise processes
- Optimise operations
- Reduce fraudulent claims
- And many more..
Get a 30% discount when you sign up for 2 years.
(Valid until 31/8/2026)
No credit card needed
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