Validate Returns Easily
Allow your buyers to easily check and verify if their products can be returned or eligible for a refund instantly with Secqrd.

Set Return Eligibility
Set your product return and refund settings with the following customisation specific to a product sold:
- Return Policy
- Return Period
- Return Location
Simplifying Validation for Returning Products
Step 1
Select Product
Buyer selects a product in their account.
Step 2
Review Eligibility
Buyer checks the status to proceed to Step 3.
Step 3
Review Address
If eligible, return address is displayed to buyer.
Step 4
Upload Slip
Submission of slip after postage to address.
Types of Returns
- Incorrect Model
- Incorrect Version
- Incorrect Colour
- Incorrect Size
- Incorrect Accessories
Features
- Customised return policy unique to each product
- Multiple return collection centre addresses
- Set return period conditions unique to each product
- Collect postal slip attachments in image / PDF format
- Set condition for refund eligibilities
Increase upgrades and replacement purchases

Send an upgrade voucher to buyers who are ineligible for returns
$100 e-Voucher
Issued to existing buyers
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Your existing buyer database has its own untapped revenue potential.
Connect with them using Secqrd today.
- Upgrade your after-sales engagement
- Provide better warranty support
- Upsell with add-ons
- Increase buyer lifetime value (LTV)