Validate Returns Easily
Allow your buyers to apply for device returns (if eligible) directly via Secqrd.
❌ Set Return Eligibility
Set your product return and refund settings with the following customisation specific to a product sold:
- Return Conditions
- Return Policy
- Return Period
- Return Location
Enable self-service checks by your buyers using Secqrd, without having to contact your business.
Self-Service Steps for Returns
Allow your buyers to self-check their eligibility for returns based on purchasing data via Secqrd.
Types of Returns
- Incorrect Model
- Incorrect Version
- Incorrect Colour
- Incorrect Size
- Incorrect Accessories
Features
- Customised return policy unique to each product
- Multiple return collection centre addresses
- Set return period conditions unique to each product
- Collect postal slip attachments in image / PDF format
- Set condition for refund eligibilities
Easily include an upgrade voucher to buyers
Send an upgrade voucher to buyers who are ineligible for returns
Get Secqrd.
Your existing buyer database has its own untapped revenue potential.
Connect with them using Secqrd today.
- Upgrade your after-sales engagement
- Provide better warranty support
- Upsell with add-ons
- Increase buyer lifetime value (LTV)
No credit card needed