Designed for Effective After-Sales Management
Implement a dedicated buyer engagement platform in your existing business processes with Secqrd.
Centralised Buyer Portal
For brands that are seeking to expand globally via resellers and distribution networks with a unified device e-registration and after-sales support system.
AI READY
- Train your AI agents with a consolidated buyer database
Standardised buyer after-sales support across all online stores
Automating Operational Processes
Secqrd equips your business with powerful tools that reduces headcount and promotes revenue generation.
Tailored for Effective Engagement
Secqrd manages all your buyer relations from the moment your device is sold.
Simplify e-Registration
Equip your devices with a digital QR code inside packaging before shipping it out to buyers.
- Replace paper warranty cards
- Digital device registration
- Connect directly with buyers
Centralise Collections
Easily list add-ons via Secqrd to enable buyers to purchase continuously during ownership.
- Reduce time to process billing
- Allows buyers to pay online
- Increase buyer CLV
Unified for Resellers
Enforce the use of Secqrd across your global resellers for uniformity in after-sales services.
- Monitor conversations
- Track purchases / collections
- Maintain SOPs across resellers
Enterprise Account Features
The availability of the features below are dependent on each subscription plan.
Device e-Registration
Warranty Management
Broadcast
E-Commerce
Report Management
Data Analytics
Self Return Check
Upgrade Vouchers
Maintenance Scheduler
Coming Soon
We are also able to develop custom features and functionality according to your actual business needs. However, please note that these enhancements will be billed separately as a one-time customisation fee. Terms & conditions apply.
Device e-Registration
Easily collect personal / business registration data from your buyers in 3 steps.
Warranty Management
Manage commitments with all buyers by monitoring support expiry dates.
Built-in Purchasing
List all available device add-ons and upgrades based on model for easier upselling.
Recall Broadcast
Send alerts to thousands of your buyers instantly based on a device model, year.
AI Data Analytics
Review data visualisation, tables to understand popular device models & buyer demographics.
Self-Service Returns
Enable buyers to review eligibility for returns via self-check and only reveal address if qualified.
Automated Invoicing
Generate invoices to your buyers for their purchases inside Secqrd and collect payments instantly.
Report Submission
Integrated a structured reporting system for buyers to submit a ticket for complaints or reports.
Upgrade Vouchers
Issue e-vouchers for buyers to upgrade into a newer model once a current warranty expires.
Full Buyer Profiles
Review up-to-date buyer profile contact data, asset location address & invoicing details.
Reseller Management
Manage relations with agents, distributors and resellers including commission payouts.
Maintenance Scheduler
Simplify appointment setting to coordinate on-site repairs and scheduled maintenance.
Coming Soon
We are also able to develop custom features and functionality according to your actual business needs. However, please note that these enhancements will be billed separately as a one-time customisation fee. Terms & conditions apply.
Connect with your buyers directly
Build relationships with your buyers after the initial purchase, engage and communicate with them actively.
Get Secqrd.
Your existing buyer database has its own untapped revenue potential.
Connect with them using Secqrd today.
- Upgrade your after-sales engagement
- Provide better warranty support
- Upsell with add-ons
- Increase buyer lifetime value (LTV)
No credit card needed