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After-sales

Asus Apologizes for Heavily Criticized Warranty and Return Service

May 19, 2024

Recalls

Yoto Mini Speaker For Kids Recalled Due To Fire Risk

April 13, 2024

After-sales

Dyson’s Asia-Pacific chief apologizes to S. Korean consumers over poor customer service

April 3, 2024

Recalls

63,000 Jool Baby Nova Swings recalled over possible suffocation risk

March 12, 2024

After-sales

Airbag cycle helmet firm Hövding files for bankruptcy

December 25, 2023

Recalls

Fortress recalls 61,000 biometric gun safes after 12-year-old dies

October 25, 2023

Recalls

Costco mattresses recalled after hundreds of consumers reported mold growing on them

September 23, 2023

Customer Service

Forbes: Three Guidelines To Writing A Warranty That Doesn’t Suck

September 5, 2023

Featured, Global Supply Chain

EU: Smartphones Must Have User-Replaceable Batteries by 2027

July 23, 2023

Recalls

Peloton Shares Plummet 7% As Exercise Company Recalls 2.2 Million Bikes

July 12, 2023

Warranties

Garrett Announces New 3-Year Warranty

July 12, 2023

Warranties

Tesla Launches New Extended Warranty Option for Some Vehicles

June 3, 2023

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