Keeping Track of Active Warranties
Track your warranty commitments easily to ensure support is given only to eligible buyers.
Default Warranty Settings
Each product is stored on Secqrd with a default warranty setting that you can save when a product is created:
2-year standard warranty
When an extended warranty package is purchased by the buyer, it will be added after the default warranty period ends.
For example:
Original default warranty period : 2 years
Original coverage period : 1/1/23 – 31/12/24
Extended warranty period : 1 year
New coverage period : 1/1/23 – 31/12/25
Simplified e-Registration
Making it easier for your customer service teams to verify a buyer’s warranty status instantly to avoid fraudulent claims.
Secqrd provides both your business and your buyer an alert before the warranty period expires.
Immediate Alerts
- Verify a buyers' warranty coverage before providing support
- Establish your support obligations to a customer
- Know when to approach your buyers for upgrades
Your buyers can register on Secqrd with a single social media account
Types of Warranty Upgrades
- 1-year 1-to-1 exchange warranty
- 1-year extended warranty
- 1+1 year limited warranty
- 3-year limited warranty
- 3-year full warranty
- and many more..
Other Features
- Set the default off-the-shelf warranties as provided by manufacturers
- Link the manufacturers warranty URL in product page
- You can opt to register the manufacturer's warranty on behalf of customers
- See an overview of upcoming warranty expiry dates
Upsell Extended Warranties
Always keep track of your support levels to buyers before a warranty expires.
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Built-in Messaging
Get Secqrd.
Your existing buyer database has its own untapped revenue potential.
Connect with them using Secqrd today.
- Upgrade your after-sales engagement
- Provide better warranty support
- Upsell with add-ons
- Increase buyer lifetime value (LTV)