Designed for Effective Buyer Engagement
Implement a dedicated, comprehensive after-sales warranty management software in your existing business processes to maximise the true potential of profitable after-sales engagement.
Welcome to your new integrated after-sales dashboard.
Key Takeaways
Single social media login for easier user registration
Automate your after-sales engagement
Secqrd manages all your buyer relations from the moment your product is sold.
CONNECT WITH BUYERS
Simplify e-Registration
Equip your products with a simple QR code inside packaging before shipping it out.
- Replace paper warranty cards
- Enable digitisation of product registration process
- Your first step to connect with your customers
INCREASE REVENUE FROM BUYERS
Automate Collections
Easily list add-ons via Secqrd to enable buyers to purchase continuously during ownership.
- Reduce time for coordinating billing
- Allows buyers to easily pay online
- Increase CLV as product ownership period grows
Enterprise Account Features
The availability of the features below are dependent on each subscription plan.
Product e-Registration
Warranty Management
Broadcast
E-Commerce
Report Management
Data Analytics
Self Return Check
Upgrade Vouchers
Maintenance Scheduler
Coming Soon
We are also able to develop custom features and functionality according to your actual business needs. However, please note that these enhancements will be billed separately as a one-time customisation fee. Terms & conditions apply.
Product e-Registration
Easily collect personal / business registration data from your buyers in 3 steps.
Warranty Management
Manage commitments with all buyers by monitoring support expiry dates.
Built-in Purchasing
List all available product add-ons and upgrades based on model for easier upselling.
Recall Broadcast
Send alerts to thousands of your buyers instantly based on a product model, year.
AI Data Analytics
Review data visualisation, tables to understand popular product models & buyer demographics.
Self-Service Returns
Enable buyers to review eligibility for returns via self-check and only reveal address if qualified.
Automated Invoicing
Generate invoices to your buyers for their purchases inside Secqrd and collect payments instantly.
Report Submission
Integrated a structured reporting system for buyers to submit a ticket for complaints or reports.
Upgrade Vouchers
Issue e-vouchers for buyers to upgrade into a newer model once a current warranty expires.
Full Buyer Profiles
Review up-to-date buyer profile contact data, asset location address & invoicing details.
Reseller Management
Manage relations with agents, distributors and resellers including commission payouts.
Coming Soon
Maintenance Scheduler
Simplify appointment setting to coordinate on-site repairs and scheduled maintenance.
Coming Soon
We are also able to develop custom features and functionality according to your actual business needs. However, please note that these enhancements will be billed separately as a one-time customisation fee. Terms & conditions apply.
Connect with your buyers directly
Build relationships with your buyers after the initial purchase, engage and communicate with them actively.
Get Secqrd.
Your existing buyer database has its own untapped revenue potential.
Connect with them using Secqrd today.
- Upgrade your after-sales engagement
- Provide better warranty support
- Upsell with add-ons
- Increase buyer lifetime value (LTV)