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Introduction

Standardise Your Global After Sales Support

Equipping your business with a scalable after-sales CRM that standardises support processes and improves customer interaction.

Are you building a global brand?

As your brand scales globally, it may be subjected to new challenges. Implement a standardised after-sales support process on Day 0, to make it easier for your buyers to register their warranties, request support, purchase upgrades and receive notices easily while using your product.  Implementing a structured CRM equips your business with enterprise-grade tools that automates manual processes.

Integrate Secqrd in 30 Minutes

We built Secqrd as flexible as possible to allow your brand to easily adopt our platform to service your new and existing buyers.

  • Step 1: Setup

    Set up your Secqrd enterprise account and create your products on your portal.

  • Step 2: Invite

    Send out a email invitation to your buyers to register a FREE Secqrd buyer account using their email, Facebook or Google account.

  • Step 3: Login

    When your buyer scans a Secqrd QR code, they will be taken automatically to the unique product page. This step takes 2-3 minutes only.

  • Step 4: Register

    Buyer keys in their purchase information and details via their Secqrd account and clicks confirm.

  • Step 5: Verify

    You can then simply verify the date of purchase (back dated) and confirm the buyer. Your buyer is now connected to your Secqrd account.

Standardising the process of after-sales among all your channel delivery partners with a uniform platform.

Immediate Advantages

Elevate your brand experience

Secqrd is an aftersales CRM platform that connects merchants with buyers— empowering hardware brands to provide a D2C experience to their buyers, sell upgrades and build loyalty.

Lifecycle Improvisation

Immediate Results

Built by sales engineers with 16+ years in hardware sales.

Protecting Your Brand IP

Upgrade your product registration process with a digital warranty solution using QR / NFC / RFID tags that prevents IP theft and reduce the distribution of counterfeits.

Never Lose Your Buyer Contact Information

Connect directly with your buyers with digital warranty registration for product activation after a sale to maintain an active relationship throughout the product lifecycle.

Centralise Operations

Enforce standardised processes across your various resellers and vendors to create a structured after-sales support service to buyers.

Buyer Support

  • Customer service 
  • Front desk support
  • Phone support
  • Email support
  • Social media admins

Reseller Coordination

  • Distributors
  • Country managers
  • Partners
  • Retailers
  • Independent agents

Payment Collection

  • Extended warranties
  • Premium support plans
  • On-site technical plans
  • Annual maintenance plans
  • Product training sessions

Get Secqrd.

Automate your after-sales

One flat subscription fee billed per business, priced annually.

Get a 30% discount when you sign up for 2 years.

(Valid until 31/07/2025)

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