Simplified Access for Your Buyers
Give your buyers a simple tool to manage all their devices after a purchase.Â
Unified Buyer Platform
Making it easier for your buyers across the world to access a standardise platform to manage all their after-sales purchases across multiple brands and businesses.
AI READY
- Train your AI agents with a consolidated buyer database
Equipped with social media logins using an app interface
Enabling Self-Service Functionalities
Secqrd gives your buyers the ability to perform the below actions on their own after a purchase.
Tailored for Effective Engagement
Secqrd gives your buyers better control of their devices after a purchase.
Simplify e-Registration
Equip your devices with a digital QR code inside packaging before shipping it out to buyers.
- Replace paper warranty cards
- Digital device registration
- Connect directly with buyers
Automate Payments
Make it easier for your buyers to purchase add-ons and upgrades directly from Secqrd.
- Reduce time to process billing
- Allows buyers to pay online
- Increase buyer CLV
Localised Support
Enforce the use of Secqrd across your global resellers for uniformity in after-sales services.
- Monitor conversations
- Track purchases / collections
- Maintain SOPs across resellers
Buyer Account Features
We equip your buyers with the most important tools to manage their devices during its service life.
Device e-Registration
Warranty Management
Product Alerts
Purchase Add-ons
Simplified Inbox
Self-Return Check
Upgrade Vouchers
Maintenance Scheduler
Coming Soon
We are also able to develop custom features and functionality according to your actual business needs. However, please note that these enhancements will be billed separately as a one-time customisation fee. Terms & conditions apply.
Device e-Registration
Easier device e-registration with a QR code / NFC Tag / RFID sticker, enabling a seamless process.
Warranty Management
Manage warranty validity periods effectively for multiple devices by monitoring expiry dates.
Built-in Purchasing
Easily purchase available device add-ons and upgrades based on model and location.
Recall Alerts
Receive alerts during recalls, critical software updates, etc based on device model, year.Â
Upgrade Vouchers
Issue e-vouchers for buyers to upgrade into a newer model once a current warranty expires.
Self-Service Returns
Enable buyers to review eligibility for returns via self-check and only reveal address if qualified.
Automated Invoicing
Receive invoices for purchases inside Secqrd and make payments instantly.
Report Submission
Integrated a structured reporting system for buyers to submit a ticket for complaints or reports.
Social Media Logins
Simple registration and login process into Secqrd by using existing Gmail, Facebook accounts..
Maintenance Scheduler
Simplify appointment setting to coordinate on-site repairs and scheduled maintenance.
Coming Soon
We are also able to develop custom features and functionality according to your actual business needs. However, please note that these enhancements will be billed separately as a one-time customisation fee. Terms & conditions apply.
Collect payments easily from buyers
Simplify after-sales purchasing by enabling direct collections after a sale even if your device is sold by a 3rd party.
Get Secqrd.
Your existing buyer database has its own untapped revenue potential.
Connect with them using Secqrd today.
- Upgrade your after-sales engagement
- Provide better warranty support
- Upsell with add-ons
- Increase buyer lifetime value (LTV)
No credit card needed